Terms of Service

These terms cover buying from Sensational Scents online at this website. By placing an order you agree to them. If anything here is unclear, contact us before you order and we'll be glad to help.

Prices are shown in US dollars and include everything except shipping and any sales tax, which are shown at checkout before you pay.

An order is accepted once we email your confirmation. If we can't fill an order — for example, a scent sells out — we'll tell you and refund anything you paid for it.

Payments are taken securely by Stripe. We never see or store your full card number.

We ship within the United States. Standard shipping is a flat $8.95, and free on orders over $75. Orders usually arrive in 3–7 business days after they ship.

Once your order leaves us you'll get an email with tracking. If a parcel arrives damaged, keep the packaging and contact us within 7 days with a photo, and we'll make it right.

See our Refund Policy for how returns and refunds work.

Never leave a burning candle unattended. Keep candles away from children, pets, drafts and anything that can catch fire. Trim the wick to about ¼ inch before each burn, burn on a heat-resistant surface, and stop when about ¼ inch of wax remains. Our candles are for home fragrance only.

Questions about an order or these terms? Reach us through our Contact page.