Refund Policy

If you're not happy with your candle, you can return it within 30 days of delivery for a refund of what you paid for it.

Unused candles in their original packaging can be returned for any reason. For hygiene and safety reasons we can't accept candles that have been burned — unless there's a problem with the candle itself, such as a faulty wick or an uneven burn, in which case contact us and we'll replace or refund it.

Contact us with your order number and we'll send you return instructions. Return shipping is paid by you unless the item arrived damaged or was wrong.

Once we receive and check the return, we'll refund your original payment method. Refunds usually show on your statement within 5–10 business days.

If something arrives broken or isn't what you ordered, contact us within 7 days of delivery with a photo. We'll send a replacement or a full refund, including shipping, at no cost to you.